Last updated: June 15, 2026
By accessing or using Clianta ("the Service") at clianta.online, you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.
Clianta is a customer relationship management (CRM) platform that provides email outreach, contact management, deal pipelines, workflow automation, AI-powered features, and meeting scheduling capabilities.
Explicit Consent: During registration, whether via email, Google OAuth, or Microsoft OAuth, you are required to affirmatively check a checkbox confirming that you agree to these Terms of Service and our Privacy Policy. Your account cannot be created without this consent.
Consent Record: When you provide consent, we record the following on our servers:
Ongoing Agreement: By continuing to use the Service after any updates to these Terms, you reaffirm your consent. We will notify you of material changes at least 14 days in advance as described in Section 13.
Withdrawal: You may withdraw your consent at any time by deleting your account or by contacting us at legal@clianta.online. Withdrawal of consent will result in account termination as described in Section 12.
You agree NOT to use the Service to:
Plans: The Service offers Starter, Pro, and Enterprise plans with different resource limits and features as described on our pricing page.
Billing Cycle: Subscriptions are billed monthly or annually in advance. Annual plans receive a discount as advertised at the time of purchase.
Cancellation: You may cancel your subscription at any time. Access continues until the end of the current billing period. No pro-rata refunds are provided for partial periods.
Payment Failure: If payment fails, your workspace enters a grace period. During this time, read access is maintained but mutations (creating contacts, sending emails, etc.) are blocked until payment is resolved.
You retain all ownership rights to the data you upload or create in Clianta. We do not claim ownership of your contacts, emails, workflows, or any other workspace content. We access your data solely to provide the Service.
The Service integrates with third-party platforms (Google, Microsoft, Slack, Meta/WhatsApp, etc.) via OAuth. By connecting these integrations, you authorize us to access the data permitted by the scopes you approve. You may revoke access at any time from your integration provider's settings or from the Clianta integrations page.
WhatsApp Business Platform (Meta):When you connect WhatsApp, you authorize Clianta to send WhatsApp messages from your registered Business phone number via the Meta Cloud API. You are responsible for complying with WhatsApp's Business Messaging Policy and Commerce Policy, including obtaining proper consent from recipients before sending messages. Clianta is not responsible for messages you send or their content.
Notion Integration: When you connect Notion, you authorize Clianta to read, insert, update, and query content in your selected Notion workspace according to the permissions you select during authorization. You are responsible for ensuring that you have the proper rights and permissions to allow Clianta to access, import, and process data from the selected Notion pages and databases.
Google API Scopes: We request only the minimum scopes needed:calendar.readonly and calendar.events (calendar access for scheduling and meeting sync), plus userinfo.email and userinfo.profile (account identification at sign-in). We do not request Gmail API access or any Google email or contacts scopes.
Our use of Google user data complies with the Google API Services User Data Policy, including the Limited Use requirements.
Clianta provides AI-powered features including email generation, lead scoring, and a copilot assistant. AI features consume credits from your workspace balance. AI-generated content is provided as-is and you are responsible for reviewing and approving any content before sending it to contacts.
We strive for high availability but do not guarantee uninterrupted service. We may perform scheduled maintenance with advance notice. We are not liable for downtime, data loss, or service interruptions beyond our reasonable control.
To the maximum extent permitted by law, Clianta shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of the Service. Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim.
We may suspend or terminate your account if you violate these Terms. Upon termination, your right to use the Service ceases immediately. You may request data export before termination takes effect.
We reserve the right to modify these Terms at any time. Material changes will be communicated via email or in-app notification at least 14 days before taking effect. Continued use after changes constitutes acceptance.
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Bangalore, India.
For questions about these Terms, contact us at: legal@clianta.online